Revised as of May 1, 2018
These websites are owned and operated by OSF Global Services, Inc. (herein “OSF” or “We”). Your privacy while visiting our websites (collectively, the "Sites") is of the utmost importance to us. Because we gather certain types of information about our visitors, we believe it is important for them to understand the types of information we collect about them and how that information is used. This Privacy Statement only applies to information collected on the Sites. By visiting the Sites, you accept the practices described in this Privacy Statement.
OSF is committed to protecting the privacy rights of its website visitors and to respecting regulations regarding the use of your Personal Data.
By definition, “Personal Data” means personal information relating to you, as an identified or identifiable natural person, which may allow the natural person to be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
COLLECTION AND USE OF PERSONAL DATA
WHAT PERSONAL DATA WE COLLECT
OSF gathers two types of information about users:
- Personal Data that users provide through optional, voluntary submissions, for example registration to attend a seminar or webinar; registration to download an integration product; requests for information about OSF or our services; requests for a complimentary evaluation; participation in an online survey; or a job application.
- OSF gathers information about our visitors’ use of the Sites, as well as various aggregated tracking information derived mainly by tallying page views. This information allows us to better tailor our content to visitors' needs and to help us to better understand the demographics of our audience.
HOW WE USE YOUR PERSONAL DATA
The information you provide is used solely by OSF and its affiliated companies. We use this information to:
- Assess the needs of your business to determine suitable products;
- Send you requested product or service information;
- Send product updates or warranty information;
- Respond to customer service requests;
- Administer your account;
- Send you a newsletter;
- Send you marketing communications;
- Respond to your questions and concerns;
- Improve our website and marketing efforts;
- Conduct research and analysis;
- Display content based upon your interests;
- Support our recruiting activities;
- For purposes specifically described when you provide the information or when we prompt you regarding a new use of information about you.
In summary, OSF will only use Personal Data in ways that are compatible with the purposes for which it was collected or subsequently authorized by you.
In accordance with applicable international regulations, including the EU General Data Protection Regulation (herein, “GDPR”): You have the option to opt-out of any secondary communications such as promotional communications by clicking on "unsubscribe" on the bottom of any OSF promotional email.
Further, consistent with international legislation, we will never knowingly request personally identifiable information from anyone under the age of 13 without requesting parental consent.
COLLECTION AND USE OF PERSONAL DATA FOR PRODUCT DOWNLOADS
When you register to download an OSF integration product (“plug-in”), we collect the following information in the product database:
- API Key ID and, when necessary, the third party application ID
We will retain your Personal Data for as long as your account is active or as needed to provide you services or as reasonably necessary to comply with our legal obligations. We do not collect credit card or other personal financial information.
No extra data that is the property of the client is stored in the OSF plug-in application. We do not collect, store, use or tamper with proprietary data that is owned by you and is otherwise exchanged between the devices using the plug-in application.
WHERE WE STORE DATA
Storage and processing of the Personal Data is done in order to customize our products and services.
By submitting your personal data, you agree that we may transfer, store and process your data outside of the country in which you reside. Your data is stored in our systems for as long as necessary (but no longer than 5 years), and you can always ask us to view/edit/delete your data as mentioned in the “CORRECTING AND UPDATING YOUR PERSONAL DATA” section.
Alternatively, you may choose not to submit your Personal Data on OSF’s websites, however as a result, OSF may not be able to provide certain services to you.
DISCLOSURE TO THIRD PARTIES
We may make certain Personal Data available to strategic third-party business partners. In all cases, Personal Data will only be shared to provide or improve our products, services and advertising. We do not sell, rent, share or trade your Personal Data with any third party. We only disclose Personal Data for the purposes of providing our Services, and as required by law.
DISCLOSURES THAT MAY BE REQUIRED BY LAW
We may be required to provide certain Personal Data to comply with legally-mandated reporting, disclosure, or other legal process requirements.
CORRECTING AND UPDATING YOUR PERSONAL DATA
We offer settings to control and manage the personal data we have about you, including the ability to:
- Delete Data: You can ask us to erase or delete all or some of your personal data (e.g., if it is no longer necessary to provide services to you).
- Amend or Rectify Data: You can ask us to amend your data in certain cases, particularly if it is inaccurate.
- Object to, or Limit or Restrict, Use of Data: You can ask us to stop using all or some of your personal data (e.g., if we have no legal right to keep using it) or to limit our use of it (e.g., if your personal data is inaccurate or unlawfully held).
- Right to Access and/or Take Your Data: You can ask us for a copy of your personal data and can ask for a copy of personal data you provided in machine readable form.
You may access, request deletion, and correct your personal data by either writing to us at email@example.com, Subject: Personal Data and OSF will reply to your request, by e-mail, or by using this form and ask to forget your information. We will respond to your request within an estimated period of 30 (thirty) days.
In addition, if you have any complaints regarding OSF, we will try to resolve all justified complaints in good faith. Website visitors can address their complaints to firstname.lastname@example.org.
COOKIES AND OTHER TECHNOLOGIES
Like many companies, OSF uses automatic data collection tools on its websites, such as cookies and embedded web links. These tools collect certain standard information that your browser sends to our websites, such as your browser type and the address of the website from which you arrived at one of our websites. These tools may also collect information about your Internet Protocol (IP) address and clickstream behavior (for example, the pages you view and the links you click). Collectively, these tools help make your visit to our websites easier, more efficient and more valuable by providing you with a customized experience and recognizing you upon your return to our site.
A cookie itself does not contain Personal Data. The cookie can't read data off your hard drive or read cookie files created by other sites. Instead the cookie will enable us to relate your use of this site to information that you have specifically and knowingly provided to OSF. Standing alone, cookies do not personally identify you; they merely recognize your web browser. Unless you choose to identify yourself to OSF, either by responding to a promotional offer, registering to download a product, or filling out a web form (such as a “Contact Me”), you remain anonymous to OSF.
To improve the content and format of our websites, OSF uses industry standard web site tracking software to automatically capture user traffic patterns and technical information that is then stored in our servers' log files. This information may include, but is not limited to, user domain, the type of internet browser used, which web pages were visited, and the amount of time spent on our site.
We do not correlate this information with data about individual users. We do break down overall usage statistics according to a user's domain name, browser type, and MIME type by reading this information from the browser string (information contained in every user’s browser).
OSF sometimes tracks and catalogs the search terms users enter in our Search function, however this tracking is never associated with individual users. We use tracking information to determine which areas of our sites users prefer based on traffic to those areas. We do not track what individual users read, but rather how well each page performs overall. This helps us continue to build a better online experience for you.
OSF follows industry standard physical and technical security measures, administrative controls and procedures to protect client data during transmission to us and to safeguard that Personal Data once we receive it. The Company hosts its websites in a secure server environment that uses firewalls, intrusion detection systems, and other advanced technology to prevent unauthorized access or access from outside intruders.
OSF operates secure data networks protected by industry standard firewall and password protection systems. We use HTTPS connections to transfer data through our plug-in applications; and only authorized individuals have access to the information provided by our clients.
Our security and privacy policies are reviewed and enhanced periodically.
THIRD-PARTY WEBSITES AND SERVICES
OSF web sites may contain links to other third-party web sites, products and services (collectively, "Linked Sites"). Such Linked Sites are offered for your convenience and/or information. OSF is not responsible for the contents or privacy practices of any Linked Site. Information collected by third parties may include location data or contact details. OSF makes no representations regarding the use of data by third-party websites-- third-party collection of data is governed by the privacy practices of those third parties. We encourage you to review the privacy statements posted on the sites you visit.
NOTIFICATION OF PRIVACY STATEMENT CHANGES
OSF reserves the right to change this Privacy Statement. OSF will provide notification of material changes to this Privacy Statement through the Company’s websites at least thirty (30) business days prior to the change taking effect. Only the current Privacy Statement is deemed effective, so we encourage you to periodically review this page for the latest information on our privacy practices.
WHAT ARE YOUR PRIVACY CHOICES?
- You may review and correct your Personal Data and preferences;
- You may opt-out of emails from us;
- You may submit requests to opt-out of phone and postal marketing.
OSF has taken measures to be in compliance with applicable international regulations which govern the use of Personal Data, including GDPR. You can read OSF's commitment statement here.
NO UNLAWFUL OR PROHIBITED USE
You warrant to OSF that you will not use the Company’s websites for any purpose that is unlawful or prohibited by these terms, conditions and notices. You may not use the Company’s websites in any manner that could damage, disable, overburden or impair the websites or interfere with any other party's use and enjoyment of the OSF websites.
The names of companies and products mentioned within any website owned and operated by OSF may be the trademarks of their respective owners.