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Anything but Basic

Get a No-fuss OMS

FastOMS

Logistics matters. When it comes to providing your customers with the service they desire, FastOMS empowers you to conduct basic, yet essential order management actions from Salesforce’s Commerce Cloud Business Manager module without a lengthy integration process. This product, engineered specifically for Commerce Cloud merchants delivers many vital functionalities. Simplified inventory and supply chain management is now available with our cartridge.

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    Order Search

    Benefit from either a simple search using Name, Email or Order ID with autosuggestion, or take advantage of an advanced search using additional criteria.
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    Order Edit

    After an order is created, you can remove or add products, modify the quantity, size or color requested, change the shipping type or modify other order details such as status, contact information, address and more.
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    Order Cancelation

    Orders can be canceled, and payments voided when applicable. A gift certificate can be issued in the case of an order cancellation and agents can do a mixed payback. An order can also be canceled without providing any payback to the shopper.
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    Refund Management

    Partial or full refunds can be granted including an immediate refund without the return of a product or a refund issued when a product is to be returned. Different refund types are available including a credit card credit, gift certificate or a mixed refund.
Resources area

Resources

Related Articles, White Papers,

Infographics & More

  • Dare to Dream of an OMS
    CHOOSE AN OMS
    Knowing what is involved with the selection and integration of an Order Management System is the first step towards implementing a solution within your organization. Read Article
  • Optimizing the Customer Journey for eCommerce Businesses
    CUSTOMER JOURNEY

    Beyond just marketing-speak or a fancy sounding industry buzzword, the “customer journey” is a vital element of a successful ecommerce strategy.

    Read Article
  • The Right Formula to Achieve Massive Commerce Success
    COMMERCE SUCCESS

    The impact that Salesforce Commerce Cloud Einstein is having on ecommerce is worth counting on. Discover how the power of “hands-off data” can multiply results for your business.

    Read Article

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Our Salesforce Commerce Cloud Expertise

salesforce commerce cloud Level 2 Certified salesforce commerce cloud LINK Joint Customer salesforce commerce cloud Support Certified

Winner of the Bolty Award in the Retail Category at Dreamforce 2018 and Salesforce 2016 Partner Innovation Award in Retail, we’ve successfully launched over 120 stores for more than 70 brands, helping global merchants achieve international, omnichannel and commerce optimization goals. We are a Level 2 certified partner with a substantial Commerce Cloud practice size of over 210 specialists, a LINK Joint Customer and Support Certified, with over 15 cartridges developed for Salesforce Commerce Cloud, having our products used by numerous customers around the world.

Our end-to-end consulting and implementation services enable us to deploy online stores on time and on budget. Our work has demonstrated we have a deep understanding of business models, which ensure we are qualified to develop any custom work to your complete satisfaction in a fast and cost-effective manner.

For questions, or to request a free consultation, fill out the form above or send us an email at info@osf-commerce.com, describing the nature of your request.