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FastOMS

Manage Orders Quickly

FastOMS

An order management system will help you streamline your inventory management and shipping processes. It also ensures you are able to deliver a higher level of customer satisfaction. Overall, it contributes to greater efficiency in your company.

FastOMS is a Storefront Reference Architecture (SFRA) compatible cartridge that helps address a company’s essential order and refund management needs. Whether you’re not quite ready to invest in a large-scale OMS, or you’re looking to enhance your existing Salesforce Commerce Cloud functionality to handle requests, OSF’s product will meet your needs.

FastOMS has received the LINK Joint Customer trust badge from Salesforce Commerce Cloud. See the LINK Marketplace listing here.

Main Features

  • SFRA Ready

    SFRA COMPATIBILITY

    FastOMS is compatible with SFRA, Salesforce Commerce Cloud’s new customization model and blueprint for site design.
  • BT icon 2

    Order Search

    Take advantage of autosuggestion in Order Search. Start typing a name, email address or order ID to preview suggested results.
  • OIS icon 5

    Order Edit

    No need to sync with an external OMS. You can change the order status, shipping and billing details, payment information, add new items, and modify their quantity, size or color – all within Business Manager. This feature is available only for orders with Not Captured status.
  • BL icon 3

    PROMOTIONS & DISCOUNTS

    Under Order Edit, you have the option to add to an order a coupon with a discount or a promotion.
  • OUC DW icon 6

    Order Cancelation

    Orders can be canceled, and payments voided when applicable. A gift certificate can be issued in the case of an order cancellation and agents can do a mixed payback. An order can also be canceled without providing any payback to the shopper.
  • OCU icon 4

    Refund Management

    Partial or full refunds can be granted including an immediate refund without the return of a product or a refund issued when a product is to be returned. Different refund types are available including a credit card credit, gift certificate or a mixed refund.
  • 04 Build Info Availability

    AVAILABILITY

    FastOMS supports all currencies and can be used by merchants in all regions.

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Resources

Related Articles, White Papers, Infographics & More

  • Article Small image Order Management System
    ORDER MANAGEMENT SYSTEM

    This article will show how using the most up-to-date order management systems helps companies conduct their business in an easy and simplified way that doesn’t have to involve a lengthy integration process.

    Read Article
  • FastOMS logo

    We’re proud of this accomplishment as it demonstrates OSF’s expertise in helping merchants to deliver outstanding customer experiences at every step of the shopping journey.

    Read Press Release
  • Article Small image Choose an OMS
    CHOOSE AN OMS

    Knowing what is involved with the selection and integration of an Order Management System is the first step towards implementing a solution within your organization.

    Read Article
  • Article Small image Customer Journey
    CUSTOMER JOURNEY

    Beyond just marketing-speak or a fancy sounding industry buzzword, the “customer journey” is a vital element of a successful ecommerce strategy.

    Read Article
  • Article Small image Commerce-Success
    COMMERCE SUCCESS

    The impact that Salesforce Commerce Cloud Einstein is having on ecommerce is worth counting on. Discover how the power of “hands-off data” can multiply results for your business.

    Read Article

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Our Salesforce Commerce Cloud Expertise

Salesforce Commerce Cloud Level 2 CertifiedSalesforce Commerce Cloud LINK Certified PartnerSalesforce Commerce Cloud Support Certified

Winner of 2019 Bolty Award for Best Digital Experience in the Retail and Consumer Goods, 2019 Salesforce Partner Innovation Award for Customer 360, Bolty Award in the Retail Category at Dreamforce 2018 and Salesforce 2016 Partner Innovation Award in Retail, we’ve successfully launched over 200 stores for more than 80 brands, helping global merchants achieve international, omnichannel and commerce optimization goals. We are a Level 2 certified partner, a LINK Joint Customer and Support Certified, with over 15 cartridges developed for Salesforce Commerce Cloud, having our products used by numerous customers around the world.