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Integrator for Zendesk

Unified Support and E-commerce

Integrator for Zendesk box

Streamlining and unifying the information that customer service agents work with helps to ensure your shoppers’ needs are taken care of quickly and easily and ensures a positive customer experience. This extension is the only one on the market that integrates Zendesk data into Magento, unlike what others are doing in providing the opposite experience. Information from Zendesk tickets is united with Magento e-commerce data and helps your team offer a smoother service process.

Integrator for Zendesk is also available on Magento Marketplace. See listing here.

Main Features

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    Unified login


    Single Sign-on between Magento and Zendesk.
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    Offer exceptional customer support

    Empower customers and support agents to create support tickets directly in your Magento store and display relevant support tickets on both order and customer dashboards.
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    Solve Problems Faster



    Redirect Contact Us requests to Zendesk.
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    Cover all channels


    Add the Zendesk Embeddables Web Widget to your Magento store.

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Resources

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  • Case Study CANEX

    Find out how OSF Commerce enabled CANEX to reach its Omnichannel objectives: “Our motivation to go online, was to become more current, accessible and relevant to our customers”, said Diana Sousa, Associate Vice President of Marketing and Communications, Commercial Services at CANEX.

    Read Case Study
  • Case Study OpenYard

    Find out more on how OSF Commerce Scalable Magento Enterprise Solution Opened Doors for OpenYard: “We were able to share and benefit from each other’s knowledge base and grow together. The experience seemed really healthy.” Justin Pfister-Founder of OpenYard

    Read Case Study

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Magento® Integrations

As Magento Associate Partners, our Magento-certified specialists have over 6 years of Magento solutions experience, with over 15 Magento projects successfully completed. We have a deep understanding of your business, which enables us to develop any custom work to your complete satisfaction in a fast and cost-effective way. We ensure our custom Magento solutions are successfully integrated with your existing business-critical applications to increase your opportunities for ecommerce success.

In addition to serving as custom extension developers, our team specializes in integration services for each of the extensions listed, designed to fit your specifications. For questions, or to request a consultation, contact us at info@osf-commerce.com or fill out the form correspondent to the extension in which you are interested and describe the nature of your request.